Forbes Coverage – Customers Have Strong Feelings About Toothpaste. This Start Up Uses AI To Help Companies Understand Those Sentiments.

If you’re like me, you have strong feelings about the things you buy. From diapers to toothpaste, I have high expectations of products, delivery (when ordering online) and customer service. If those expectations aren’t met, I’m not shy about sharing my experiences. Turns out I’m not alone. For shoppers aged 30-64 years old, 73 percent have posted online product reviews. This can have a huge financial impact: 94% of shoppers say an online…

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6 Innovative Startups that are Transforming Customer Experience

MAY 3, 2019 The SAP CX Live conference is coming up in just a few days in Orlando and a lot of exciting things are planned for the show. One of the things I’m most excited about is the Startups Area which will feature a few of the innovative startups that are part of the “innovation ecosystem” that complements and extends our SAP CX solutions. Here’s a quick summary of some of…

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5 Platforms Using AI to Analyze Customer Reviews

This post is the latest in our “Word of Mouth” series. It’s our editorial focus for the month of February, including topics like reputation management, and reviews optimization. See the rest of the series here.  Display advertising and social media campaigns can drive website traffic, but when it comes to converting shoppers and driving actual sales online, it’s all about the reviews. Online reviews have a major impact on whether shoppers…

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Procter & Gamble Selects Revuze to Present at IIeX – How to make better decisions faster by turning every employee into a CX analyst

Procter & Gamble invited the company to speak at IIeX North America, where it will demonstrate how it helps brands better understand their customers’ experiences with their products and its competitors’ products – allowing nearly anyone throughout the organization to become a Customer Experience (CX) analyst. NETANYA, ISRAEL (PRWEB) APRIL 25, 2018 Revuze, the maker of the only fully-automated consumer insights, announced today that Procter & Gamble invited the company to…

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Revuze research report shows the pros and cons of incentivized consumer reviews

The research sheds light on the differences in online consumer behaviors as consumers leverage anonymity to express their real views of products and services NETANYA, ISRAEL (PRWEB) MARCH 16, 2018 Revuze, the maker of the only all-automated consumer insights solution released a new research report today, leveraging the automated data collection and analysis of its Revuze platform. The research report compares incentivized consumer reviews to non-incentivized ones to highlight the differences…

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30 MACHINE INTELLIGENCE STARTUPS TO WATCH IN ISRAEL

Artificial Intelligence and Machine Learning will be eating the world. Don’t take my word for it – in the roundup of venture capital predictions for 2017, I found it to be the top recurring theme. Some examples: AI will be the new mobile. Investors will ask management what their “AI strategy” is before investing and will be wary of companies that don’t have one (Fred Wilson, USV) Security will shift from defensive to predictive AI-powered security (Norwest…

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AI STARTUPS THAT ANALYZE CUSTOMER REVIEWS

Already, as of 2010, a quarter of Americans (24 percent) had posted product reviews or comments online, and 78 percent of internet users had gone online for product research. But those are ancient stats. Numbers are higher now. More recently, BrightLocal found in 2016 that 91 percent of consumers regularly or occasionally read online reviews, with 47 percent taking sentiment of local-business reviews — the tonality of a review’s text — into account in purchasing…

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HOW FOUR AI STARTUPS HELP BRANDS EXPLOIT CUSTOMER REVIEWS

Already, as of 2010, a quarter of Americans (24%) had posted product reviews or comments online, and 78% of Internet users had gone online for product research. But those are ancient stats. Numbers are higher now. More recently, BrightLocal found in 2016 that 91% of consumers regularly or occasionally read online reviews, with 47% taking sentiment of local-business reviews — the tonality of a review’s text — into account in purchasing decisions. Breaking out the…

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11 EARLY-STAGE ISRAELI B2B SOFTWARE COMPANIES TO WATCH

Israel is one of the key tech markets globally, consistently ranking among the top 10 countries in our semi-annual tech exits report. While the market is known for innovation in cybersecurity and business intelligence, Israeli entrepreneurs are also launching companies in other pockets of tech such as auto tech and industrial IoT. We used CB Insights Mosaic scoring tool, which uses public data and predictive algorithms to measure the overall…

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MEET REVUZE, THE STARTUP BRINGING ARTIFICIAL INTELLIGENCE TO BRAND MANAGEMENT

Revuze is hoping to bring artificial intelligence to brand management.  http://www.pymnts.com/news/merchant-innovation/2016/revuze-startup-artificial-intelligence-brand-management/ Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product. Then, of course, there’s always the…

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REVUZE RAISES $4M SEED FOR BRAND PERFORMANCE DATA-MINING

The venture capital arm of Nielsen Holdings PLC, a company that provides businesses with data about consumers, has led a $4 million seed round in a startup that uses artificial intelligence to gather data on brands’ performance on product and customer satisfaction. Nielsen Innovate invested in Revuze, a company mines unstructured data sources including social-media posts and reviews on e-commerce websites to collect data on a brand’s customer satisfaction. The…

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